Dubai: The UAE Ministry of Climate Change and Environment (MOCCAE) has upgraded its nine digital services. These enhancements form part of the Ministry’s commitment to keep pace with government directives and design and develop public services according to the “Services 2.0” project, launched in July 2023 in cooperation with the Emirates Program for Excellence in Government Service.
The Ministry is keen to continually develop its services by improving usability and availability through more channels that the public uses in their daily lives, as well as creating additional benefits that allow customers to complete their transactions easily, conveniently, and quickly.
The goal behind the Ministry’s launch of the “Services 2.0” project was to redesign its services and leverage advanced technologies to achieve the best results to suit customers’ needs, requirements, and preferences. The nine services focus on two areas, which are license renewal and imports.
Customers will now be able to use digital services to renew their licenses for practicing an agricultural activity, animal care activities, an activity related to the aquatic organisms sector, and utilizing a fishing boat.
They will also be able to use digital services when importing live animals and birds, agricultural consignments, animal feed and fodder, animal products and byproducts, disinfectants, veterinary equipment and supplies, and animal care supplies.
Mr. Mohammad Al Nuaimi, Acting Undersecretary of the Ministry of Climate Change and Environment, stated that, “the Ministry is keen to develop and improve its digital services to provide the best experience to customers based on individual needs and to enhance their quality of life, saving them more time and effort in conducting all their transactions, as well as improving service quality and delivering sustainable digital products.”