Dubai: The CEO and MD of Dubai Electricity and Water Authority (DEWA), Saeed Mohammed Al Tayer, has declared that the company has met all strategic indicators for the fourth year in a row in 2023 regarding the inclusion and empowerment of people of determination (POD). Of particular note is the satisfaction of EOD employees and their families with DEWA’s inclusive and safe work environment, as well as equitable job opportunities.
The happiness of EODs reached 100 percent in 2023, while the happiness of their families reached 97.21 percent. The percentage of community happiness about DEWA’s support for POD reached 94.27 percent, while the happiness rate of customers of determination about DEWA’s services reached 97.48 percent.
Al Tayer highlighted that DEWA aligns its strategy with local and federal strategies to empower and include POD. DEWA supports the national efforts to enhance the contributions of POD in promoting sustainable development on an equal basis with others.
DEWA enables this vital segment in society to play their role positively as capable individuals. As a socially responsible and POD-inclusive organization, DEWA continues to launch, implement, and sponsor inspiring and practical initiatives to enhance the inclusion of POD in work and society. The number of community programs and initiatives sponsored by DEWA between 2015 and 2023 for the inclusion and empowerment of POD reached 95.
“We aim to promote Dubai’s inspiring model in including and empowering POD in society. DEWA is committed to achieving the objectives of the National Policy for Empowering People of Determination. DEWA has allocated a wide range of comprehensive services and facilities for POD at its Customer Happiness Centres, Future Customer Happiness Centres, Customer Care Centre, and DEWA’s website and smart app. We are keen to implement the best practices of inclusive employment to prepare and employ POD in DEWA. We provide an inclusive and positive working environment that encourages them to continue to develop and excel, channel their energies, and prove their capabilities,” said Saeed Mohammed Al Tayer, MD & CEO of DEWA.