Dubai: In UAE, if there a Labor Law Violations, both workers and employers have 30 days to file a complaint. Workers, including domestic staff, can complain about employers, and employers can report issues with workers to the Ministry of Human Resources and Indigenization. All complaints will be resolved within 14 days.
Initially, the ministry will try to settle labor disputes through conciliation. If that doesn’t work, the case goes to court. Individual grievances involving more than 50,000 dirham won’t be arbitrated. Mediation is an option, but only if both sides are open to compromise. If mediation fails, the case will be sent to court within 15 days.
After a labor dispute decision, if someone wants to end their employment, they have 60 days to request cancellation of their work permit. It’s also possible to withdraw a complaint before the ministry decides. During a labor dispute, work permits won’t be canceled for a certain period.
In the event of a worker’s death, the employer must use the Ministry’s channels to cancel their work permit. The deceased worker’s employment rights must be officially given to their family within 10 days of the death or the employer becoming aware of it.
If the worker’s family or next of kin can’t receive their dues, these should be deposited into the Ministry’s trust account. Failure to transfer these benefits within 10 days will result in the freezing of the employer’s ministry file.