Abu Dhabi: Abu Dhabi Airports has won the prestigious award for “World’s Leading Airport Operator 2023″ at the World Travel Awards ceremony.
Vice President for Customer Experience & Relationship Management at Abu Dhabi Airports, Ms. Muna Al Ghanim, received the award at a gala event held at Dubai’s Burj Al Arab.
The award, won three years in a row by Oman Airport between 2019-2021 and then by Malaysia Airport in 2022, is globally acknowledged as the most prestigious honor in the travel and tourism sector.
Nominees for this year’s award included Airports Company South Africa, Kenya Airports Authority, Los Angeles World Airports, Malaysia Airports, and Oman Airports.
In an extraordinary year for the Abu Dhabi airport operator, with exceptional developments that include the launch of Abu Dhabi International Airport’s new Terminal A, the company demonstrated exemplary performance and innovation, distinguishing itself amongst its global counterparts.
Ms. Muna Al Ghanim remarked that, “We are immensely proud to receive this distinguished award, which reflects our unwavering commitment to excellence in airport operations and passenger services. This accolade is a testament to the hard work and dedication of our team, especially in a year of significant advancements. This award not only celebrates the company’s achievements but also sets a new benchmark for excellence in the global aviation industry. Abu Dhabi Airports extends its gratitude to its dedicated staff, loyal customers, and all stakeholders for their continuous support and trust.”
The rigorous voting process, which underscores the credibility of the World Travel Awards, further amplifies the significance of this victory for Abu Dhabi Airports and comes as the landmark travel & tourism rating platform celebrates its 30th anniversary.