Abu Dhabi: Rabdan Academy, a renowned institution specialising in safety, security, defense, emergency preparedness, and crisis management, has successfully acquired two prestigious certifications, including ISO 27001:2022 for Information Security Management Systems and ISO/IEC 20000-1:2018 for IT Service Management System. These certifications were awarded by Lloyd’s Register Quality Assurance (LRQA), a well-known global provider of assurance services.
This notable accomplishment establishes Rabdan Academy as the first institution in the UAE to receive the latest version of the ISO 27001:2022 certification from LRQA. The updated edition places significant emphasis on addressing digital risks and strengthening information security systems to safeguard against cyberattacks on networks and data.
The audit and evaluation process, carried out by independent experts in quality assurance, encompassed a comprehensive assessment of various requirements such as risk management, cybersecurity, business continuity, operational excellence, change management, and other related criteria.
Rabdan Academy has modernised its core operational processes to align with best practices that emerged in response to the COVID-19 pandemic. The institution has embraced a holistic approach to improve performance and enhance administrative operations efficiently, while delivering streamlined and user-friendly services that cater to the needs of students, employees, and customers.
Furthermore, Rabdan Academy has achieved an impressive 95 percent digital transformation of its services as part of an integrated strategy aimed at enhancing its adaptability to global changes, reducing operational costs, and improving the speed and efficiency of its operations.