Abu Dhabi: Lt. General Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and Minister of the Interior, led the session of the Ministry of Interior’s Happiness and Positivity Council held at the ministry’s headquarters. The meeting covered a range of topics, including the review of Government Services Observatory findings and discussions on police work advancement and preparedness.
The session began with an in-depth analysis of the outcomes of the interactive platform of the Government Services Observatory. Mr. Mohammed bin Taliah, Head of Government Services for the UAE Government and a member of the Higher Committee for Government Digital Transformation, presented the platform’s results.
With over one million evaluations monthly from the public, the digital platform assesses customer satisfaction levels and collects feedback on various channels related to more than 1,400 government services.
Areas evaluated include the availability of information, ease of access to services, and customer interactions with government entities.
The meeting then delved into various initiatives aimed at enhancing police work and reinforcing preparedness, while also examining key performance indicators and primary targets within the operational framework.
Towards the end of the session, Sheikh Saif honored the UAE International Law Enforcement Initiative for Climate (I2LEC) working group, which gained international support after its presentation at the United Nations Commission on Crime Prevention and Criminal Justice.
Attendees included Lt. General Dahi Khalfan Tamim, Deputy Chief of Police and Public Security in Dubai, Major General Khalifa Hareb Al Khaili, Undersecretary of the Ministry of Interior, Major-General Dr. Ahmed Nasser Al Raisi, the Inspector General of the Ministry of Interior, and several other officers.