Dubai: The Asset Health Centre of Dubai Electricity and Water Authority (DEWA) is a testament of the power of technology in preventive maintenance of systems.
The Centre has been combining preventive and proactive maintenance in the water network through gathering and analyzing data and providing required recommendations to improve the health and life cycle of assets such as pumps, engines, pipes, water reservoirs and many others.
The Unit is also capable in forecasting defects using Artificial Intelligence (AI) and Machine Learning (ML) algorithms.
REAL-TIME TRACKING
The utility service provider employs a wireless vibration and temperature monitoring system to measure the vibration and temperature to evaluate the equipment condition. This system has helped the Authority to save $440,000 (AED1.617 million) between 2019 and 2021.
DEWA also uses Online Real-Time Condition Monitoring to monitor assets round the clock and ensure the provision of supplies according to the highest standards of availability, reliability, accountability and quality.
DEWA continues to develop proactive solutions using its smart and advanced grid as well as the latest Fourth Industrial Revolution technologies to increase the efficiency of its electricity and water networks. In accordance with the wise leadership vision and directives, we continue to develop its world-class infrastructure to keep pace with the growing demand for electricity and water in Dubai. The total production capacity of DEWA’s desalinated water has reached 490 million imperial gallons per day (MIGD).
Mr. Saeed Mohammed Al Tayer, MD & CEO of DEWA, highlighted.
The DEWA MD & CEO further added that, “We are keen to apply the best international practices in all our projects and adopt the latest technologies in the generation, transmission, distribution and control of electricity and water networks to raise production and operational efficiency. We have made significant achievements in developing the water network to enhance its efficiency and reliability as well as raise water flow and volume of water reserves. DEWA’s efforts have reduced the losses in water transmission and distribution networks from 42 percent in 1988 to 5.3 percent in 2021. This is one of the lowest scores in the world and compares favorably to North America, where water losses are around 15 percent.”

Meanwhile, Mr. Abdullah Obaidullah, Executive Vice President of Water and Civil at DEWA, explained that, “DEWA adopts a set of advanced and innovative systems and programs to ensure that proactive maintenance is carried out automatically and around the clock. These programs comprise plans to schedule maintenance work automatically, prepare maintenance records to monitor the water network, issue necessary breakdown notices, and distribute tasks to carry out the necessary repairs. We also adopt the preventive maintenance approach – time-based, preventive maintenance approach – condition-based, SAP – Computerized Maintenance Management System (CMMS), SAP – Plant Maintenance Module, and SAP – workflow management and automating data entry. This helps DEWA to maintain its leadership as one of the best utilities worldwide.”