Dubai: Digital Dubai, the emirate’s official government body responsible for all matters related to information technology, data, smart and digital transformation, and information security has revealed that The Dubai Paperless Strategy has achieved 98.86 percent of its government transactions digitalization objectives across all participating government entities.
Speaking to the media at its pavilion at GITEX Global 2021, the body remarked that a total of 43 Dubai Government entities taking part in the Strategy have succeeded in digitalizing their internal and external processes. Collectively, these organizations offer more than 1,800 digital services and boast over 10,500 key processes.

During its press conference at GITEX, Digital Dubai applauded the government entities that implemented the Dubai Paperless Strategy with a 100% completion rate, awarding them the ‘100% Digital Stamp’.
Digital Dubai has awarded the ‘100% Digital Stamp’ to 19 new government entities that have implemented the Dubai Paperless Strategy at a rate of 100%. These entities join the first four government departments to win the Stamp in March 2021 – the Dubai Electricity and Water Authority, Dubai Municipality, Dubai Statistics Center, and Dubai Sports Council).Speaking about the initiative, Mr. Hamad Al Mansoori, Director-General of Digital Dubai stated that “Dubai is taking a new and significant step forward in its quest to digitalize all aspects of life in the emirate, guided by its leadership’s ambitious vision and clear objectives to make sure Dubai has a fully digital government by December 2021, where all transactions will be 100% paperless.
With its successive achievements and non-stop progress, the Dubai Government is on the right track to fulfil its aspirations and lead the world in the field of digital governments, all while continuing to prioritize customers’ happiness and offering them seamless and proactive services. Dubai is now a role model for the world with its rapid and significant achievements, as well as its commitment to maintaining a clean and sustainable environment,
The Digital Dubai Director-General added.
The Dubai Paperless Strategy is set to enhance the smart city experience for all residents and visitors. It facilitates and streamlines government transactions, curb the use of paper in customer transactions or between Dubai Government employees, and design 100% paperless experiences available on the DubaiNow application, which includes all city services divided into 12 main categories.
The Dubai Paperless Strategy is set to be implemented across all Dubai Government entities by December 2021 in order to digitize key government services. The strategy focuses on enhancing and improving services and internal processes, through digitization, elimination of unnecessary documents, and further utilization of intra-governmental shared services provided by Digital Dubai.
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