Dubai: The Ministry of Human Resources and Emiratisation (MoHRE) announced an initiative to provide 356 rest stations equipped with essential services for delivery drivers across the UAE. The initiative is implemented in collaboration with private sector delivery companies and with the support of relevant government entities.
According to the Ministry, this initiative reflects a shared commitment to the safety and wellbeing of delivery workers, protecting them from heat exhaustion during the summer months, particularly around noon when a ban (Midday Break) on working under direct sunlight and in open areas is implemented from 12:30 PM to 3:00 PM from June 15 to September 15.
These efforts came as part of the collaboration between MoHRE and delivery companies, such as Talabat, Deliveroo, Noon, Careem, InstaShop, and other cloud kitchens, restaurants, and delivery companies. The rest stations have been allocated across various parts of the UAE to be used by any delivery driver, who can locate all stations through the GPS location system.
This initiative reflects the commitment of these delivery companies to social responsibility as well as their awareness of the importance of complying with health and occupational safety requirements by providing workers with a suitable working environment that mitigates risks. The delivery sector is a key logistical sector with unique operations that require us to be ready round-the-clock to meet the needs of different segments of customers across the country.
Mr. Mohsen Al Nassi, Assistant Under-Secretary for Inspection Affairs at MoHRE, shared.
“We have engaged with delivery companies and coordinated with them to ensure the utmost comfort and safety standards for drivers. This, in turn, will enhance the sustainability and efficiency of this vital sector, enabling it to perform its essential services optimally while safeguarding the rights and safety of its workers,” Mr. Al Nassi added.
The Midday Break requires employers to provide shaded areas for workers to rest during their break to protect them from direct sunlight. It also demands that employers provide adequate cooling devices and drinking water. Public health and safety requirements, including first aid, should be ensured by providing hydrating materials such as salts and other substances.
The Ministry receives reports from community members about violations of the Midday Break through its call centre at 600590000, which answers calls 24×7 and in 20 languages, including three main languages, as well as MoHRE’s smart app.