Dubai: The Ministry of Human Resources and Emiratization (MoHRE) has completely turned off the e-Dirham system for collecting service fees. The current system is replaced with a direct payment system that uses UAE-approved payment methods and is in line with the systems of the Ministry of Finance.
With the help of the Abu Dhabi Islamic Bank, the transition from the e-Dirham system to the direct payment system was completed in September. The announcement is in line with what the Ministry of Finance said before, that all public institutions will eventually stop using their old payment methods.
The Ministry made it clear that clients could use the banks that supplied their cards to redeem the remaining value on their e-Dirham. Customers can now utilize Visa, MasterCard, Google Pay, and Apple Pay services through 3,343 specialized machines at 243 business service centers throughout the UAE in place of the e-Dirham.
According to Mr. Younis Haji Al Khoory, Undersecretary of the Ministry of Finance, “since its launch in 2001, the e-Dirham system has contributed to strengthening the country’s leading position in financial technology solutions worldwide, as well as building strategic partnerships with leading national banks to provide a seamless digital experience to customers.”
Sharing his opinion on the ministry’s decision, the MoHRE Undersecretary for Human Resources Affairs, Mr. Khalil Ibrahim Al Khoori, remarked that, “Activating the direct payment system is part of the UAE government’s efforts to improve the customer’s experience, raising the efficiency of government services and facilitating the payment process seamlessly. This is part of the region’s efforts to lead the implementation of the digital economy, which is supported by advanced technological infrastructure.”