Dubai: The Ministry of Human Resources and Emiratization (MoHRE) has launched the Customer First Forum initiative, a series of virtual sessions scheduled on a weekly basis to respond to queries of the employers and employees in the private sector and UAE nationals seeking employment.
The Forum will listen to feedbacks from all parties on the labor market legislations to enable the stakeholders to benefit from the Ministry’s initiatives and services and seek their suggestions to enhance direct communications between MoHRE and the private sector.
As the target deadline approaches to achieve the Ministry-led Emiratization goals for the private sector, starting in January 2023, the Customer First Forum is designed to address topics that raise awareness of the Emiratization resolutions, programs and benefits provided by the “Nafis” program to promote the integration of UAE nationals into the private sector.
Initiatives such as these would help improve our services in line with the Ministry’s commitment to empowering Emirati cadres and enhancing their capabilities, skills and expertise in contributing towards bolstering the national economy. It would also improve the ability and appeal of the UAE labor market, attracting the finest of local and international talent who are best equipped to help strengthen the UAE national economy and boost the country’s competitiveness on the international map.
Mr. Saif Al Suwaidi, Undersecretary for Emiratization Affairs at MoHRE remarked about the initiative.

The virtual sessions will also address topics related to labor relations, inspections, procedures, and decisions towards implementing the labor relations law and raising awareness of the employers’ and employees’ rights and responsibilities.