Dubai: The Dubai Courts has launched an integrated package of services designed to streamline judicial procedures for senior citizens and people of determination. This initiative underscores Dubai Courts’ commitment to sustainable development and aligns with the Dubai Social Agenda 33, promoting social justice and equality, and enhancing social integration.
The new service package aims to improve user experience and raise service delivery efficiency significantly.
His Excellency Dr. Saif Ghanem Al Suwaidi, Director General of Dubai Courts, emphasized that, “Dubai Courts is dedicated to making judicial services easily accessible for senior citizens and people of determination. Our highest priority is to ensure rapid and straightforward access to these services, fostering a judicial environment characterized by transparency and efficient delivery of justice.”
Mohammed Al Obaidli, Executive Director of the Claims Management Sector of Dubai Courts, remarked that, “The launch of this package reflects our unwavering commitment to providing exceptional and reliable judicial services. By simplifying judicial procedures for senior citizens and people of determination, the service package will save time, effort, and costs while addressing their specific needs.”
Services include:
- Shore: Voluntary legal consultation services in cooperation with accredited law firms in Dubai.
- Sanad: Voluntary legal representation in cases, in partnership with accredited law firms in Dubai.
- Postponement and exemption from fees: Assistance for litigants unable to pay legal fees by postponing or exempting them.
- Aoun: Support for financially insolvent litigants who cannot afford expert costs of professional services in cases, in partnership with accredited service providers.
- Courts of Goodness: Assistance in paying the debts of insolvent individuals against whom judicial rulings were issued by Dubai Courts.
- Al Adheed Services: Providing Al Adheed Centers’ services free of charge to the targeted groups.
- Qareeb: Transfer service to Dubai Courts services.
Additional services include:
- Priority service in service centres
- Priority call centre services
- Dedicated parking
- Rooms allocated for video calling
Services can be accessed through:
- Call Centre: 043347777
- Service centres across Dubai
- Dubai Court’s website: www.dc.gov.ae