Dubai International airport (DXB) has unveiled a new service named DXB&more, powered by the eCommerce Platform, Servy to allow customers to order food and enjoy duty-free shopping.
The world’s busiest airport has launched the within-the-airport service to have the best of the airport retail and restaurant delivering directly to customers at their boarding gates or lounges.
DXB&more is a regional first mobile food, beverage, and retail ordering service that offers a seamless, convenient alternative to shopping, dining in, or waiting for an order to be delivered, all without the need to download an app.
HOW TO USE DXB&MORE
Guests flying from DXB’s Terminal 3, B, and C gates will be able to access the new service via the WOW-fi landing page, QR codes located throughout the airport, or by login on to its website.
Once on the site, the process is simple and customers can search through the menu and order from DXB’s finest restaurants and an array of duty-Free shopping including perfumes, beauty and technology. Guests can choose from two options before finalizing their order, have it delivered directly to their gate or pick it up from the outlet themselves.
DXB&more was created in response to the growing demands of busy travelers, offering a convenient alternative to shopping and dining before a journey.
Mr. Eugene Barry, EVP Commercial at Dubai Airports said, “We are always looking at ways to positively improve the experience our guests have at DXB, whether through the introduction of new retail and restaurant offerings, or through services and experiences like DXB&more. Over the past year, we have spent time thinking about the future of travel, the type of journey our guests will want going forward and how the travel retail environment needs to adapt to cater for these changes.”
The introduction of DXB&more to travelers presents a convenient and contactless way of accessing facilities provided at the airport. For busy travelers short on time, families who prefer to stay in one place or guests of the many airport lounges, DXB&more means they can shop in duty-free or have something to eat from their favourite restaurant, without having to go too far,” Mr. Barry continued.
DXB&more aims to grow into an all-encompassing digital DXB experience, bringing together digital entertainment partners, extra shopping, and live events for passengers who are already in the airport and those who are planning to fly.