Abu Dhabi Judicial Department’s (ADJD) Under-Secretary Mr. Youssef Saeed Al Abri introduced the artificial intelligence-backed Interactive Case Registration (ICR) service in Abu Dhabi courts, the first-of-its-kind in the world.
According to the statement, the service will allow court users to file cases without having to be completely familiar with the applicable laws and court procedures.
Furthermore, it allows them to complete the proceedings by interacting with a digital service into which they feed data to determine the type of case and the competent court, as well as obtain a case number and a date for the case’s first hearing.
Commenting on the new system, ADJD Under-Secretary Mr. Al Abri stated that “The digital initiatives of the Judicial Department have achieved a qualitative leap in improving the quality of services provided to court users and in developing the judicial system in line with the digital transformation of the Abu Dhabi government and in implementation of the directives of HH Sheikh Mansour bin Zayed Al Nahyan, Deputy Prime Minister, Minister of Presidential Affairs, and Chairman of the Abu Dhabi Judicial Department, to take advantage of modern technologies and advanced systems to ensure the sustainability and continuity of business on a forward-looking basis.”
Mr. Al Abri further explained that the Interactive Case Registration service uses artificial intelligence to determine the type of lawsuit, the competent court, and the applicable fees all at once, using simple steps and a user-friendly interface to ensure accuracy and speed, and utilizing connections with other government databases to retrieve case party details, handle the digital payment, and other procedures to complete the registration such as verifying the details of the parties and legal notices.
The Judicial Department’s innovative digital initiatives and solutions are reinforcing its global leadership, especially with the rollout of the 100 percent remote litigation scheme. This plan is under the new 2021-2023 Strategic Plan, which intends to ensure court users’ happiness by engaging in innovative judicial and legal services, providing a distinct experience by leveraging technical development and AI-supported smart services.