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Home » Abu Dhabi QCC begins conformity certificate issuance services

Abu Dhabi QCC begins conformity certificate issuance services

The program has a holistic approach to improving the customer experience as well as enhancing the reputation of the emirate as a leading centre for business and government services.
News DeskBy News DeskDec 27, 2022
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QCC Launches Conformity Certificate Issuance
Rep.Image: Pexels
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Abu Dhabi: The Abu Dhabi Quality and Conformity Council (QCC) has announced the launch of two conformity certificate issuance services, the Personnel Conformity Certificate and the Certificate of Conformity for Individual Services, through the Jawdah system.

QCC declared that the services are in accordance with the Abu Dhabi Program for Effortless Customer Experience 2022, which was launched by the Abu Dhabi government and implemented by the Abu Dhabi Digital Authority.

QCC Launches Conformity Certificate Issuance _ Rep.Image
Rep.Image: Pexels

According to Dr. Helal Humaid Al Kaabi, secretary general of QCC, the implementation of the customer experience program will shorten the processes and time taken to avail services as well as reduce the number of required documents and result in customer satisfaction.

The secretary general added that “by offering the service through the QCC website, customers now have a single window to obtain conformity certificates through designated centers after fulfilling the requirements.”

According to Mr. Badr Khamis Al Shumaili, executive director of the Compliance Services and Standards Sector at QCC, the programs will  enhance the quality of services, and reduced costs, simultaneously strengthening public-private partnerships.

QCC Launches Conformity Certificate Issuance _ Rep.Image
Rep.Image: Pexels

The Abu Dhabi Program for Effortless Customer Experience is designed with international standards and concentrates on improving the quality of the customer experience. To achieve this, investments in human capital are made, along with providing comprehensive training programs on customer experience related to services from government agencies.

The program has four aspects, including strategic direction, design, development, and service provision, and relies on five strategic drivers as per the customer experience policy and guide of the Abu Dhabi Government.

The introduction of new services will further enhance the reputation of the emirate as a leading centre for business and government services.

GULF GENERAL: UAE expands non-oil sector to spur real estate growth; ZāZEN Properties

Helal Humaid Al Kaabi Badr Khamis Al Shumaili Abu Dhabi Digital Authority Abu Dhabi Quality and Conformity Council Abu Dhabi Program for Effortless Customer Experience 2022 Abu Dhabi Program for Effortless Customer Experience Abu Dhabi QCC Abu Dhabi QCC Launches Conformity Certificate Issuance
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The above news/article was published by a desk reporter at Emirati Times who sourced, compiled, and corroborated this content. For any queries or complaints on the published material, please get in touch through WhatsApp on +971 5060 12456 or via Mail (at) Emirati Times (dot) com

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